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I am very pleased with my experience with the Grimsby Hyundai Team. From my first visit to the dealership I was welcomed and made to feel valued as a potential customer. Your knowledgeable team answered all my questions and made me want to return to your dealership to pursue the purchase of my vehicle. Omar was assigned as my sales representative and consistently made me feel that I was being taken care of as if I was family. His knowledge of the vehicle I was considering, the 2020 Palisade, made my decision to make this considerable purchase much easier. Each time we met he was attentive and made sure that my specific questions regarding the vehicle were answered to my satisfaction. He consistently followed up after each of our meetings ensuring that I was satisfied with each visit. My review of this experience would not be complete if I didn’t mention your sales manager, Angela Ford. Ms Ford is exceptional in her role as sales manager. Each time I visited the dealership she always stopped by to see me which added to my comfort and growing sense of loyalty to the Grimsby dealership. In closing, again I will state how impressed I am with the Grimsby team and am absolutely loving my new 2020 Palisade Ultimate.
2 weeks ago
I was so nervous as a young woman to look at cars on my own however, I went in to Grimsby Hyundai and felt right at home. I was immediately welcomed at the door by a sales consultant named Omar. He was very kind, helpful and informative. He took time out of his day to help me choose the perfect vehicle for me and explained all of its' amazing features. At no point did I ever feel pressured or taken advantage of. Thank you Omar and Grimsby Hyundai! I will 100% tell everyone to come here in hopes that they will experience the same satisfaction as I did.
4 weeks ago
Jessica was the best!!! I was buying from Ottawa and she made the process painless. No pressure, just as helpfully as she could be. She sent videos she went out and took in a snow storm to show me areas of the car she knew I was concerned about and gave me details of its history and even offered to contact the previous owner with questions i had and made everything work out just perfect... Connor made sure all the paperwork was in order and all I needed to do was show up. Car was perfect and exactly as described... plated, detailed and ready to go!!! And the price!!! I sure had a grin from ear to ear all the way back to Ottawa. (Still do) Sorry it took so long to make this post. Trying to post pic... I will when I figure it out. Thanks again Cheers Mark
3 months ago
I walked in with intentions of buying a new car and I got just that PLUS some! Grant and his colleagues were so welcoming and were so educated in their vehicles and services that every question was answered with such certainty and kindness. I brought my mom along to help me with my decision and not only did she approve of my new Hyundai Elantra but she walked out with her very own Hyundai Tucson. We both couldn’t be happier with our new vehicles and the service that we received from this location. Highly recommend!!
4 months ago
An honest 5-star review. Everything from inquiring about a car from the dealership from picking the car up was a very pleasant and easy experience. I had Dakota contact me the same day I emailed the dealership about a vehicle I was interested in. We scheduled a time to I could come in to check out the vehicle and take it for a test drive. There was zero pressure to buy a car from them, especially since I had just been involved in a car accident and I wasn't 100% sure if my car would be a write-off or not. Dakota was very understanding but still showed me around the vehicle and was brave enough to take it out for a test drive with me, even though the car was equipped with a manual transmission and I do not drive manual! Dakota is a extremely friendly and personable guy. I'm so happy I purchased my vehicle here and if I had the money to buy a second vehicle, I know where I'd be purchasing it from. Thank you Grimsby Hyundai, and Dakota for an outstanding experience!
7 months ago
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